• Data Base Changes

• Call Center

• Scripting

• Auto Attendant

• Recordings

Applications / Programming

• Symposium©

• Call Pilot

• Video Conferencing

• Unity

• Nortel Patching

• Nortel Data Base Retrieval

• Nortel Patch Retrieval

• Nortel Key Code Retrieval

Products

• Cisco©

• Nortel©

•  Switchvox

• snom ONE

• IP Hosted Services

Phones

• snom

• Polycom

• Grand Stream

• Cisco

• Linksys

IP PBX solutions are a cost effective solution compared to traditional TDM PBX's. Our VoIP PBX's integrate with multiple VoIP Phone manufactures.

• Polycom

• Snom

• Cisco/Linksys

• Grand Stream

• Unidata

• Nortel*

Our IP PBX's are loaded with features.

• Auto Attendant

• IVR - Integrated Voice Response System

• Remote Off Premise Users

• Utilize I-Phone or Android as extension on PBX (Via WiFi)

• WiFi enabled SIP Clients

• Call Groups

• Black List

Features accessed thru Web Console login

• Voice Mail

• Email Voice Mail capability

• Listen to voice mails thru GUI Web Login

• User control of Ring Time

• (DND) Do Not Disturb

• Call Forward

• Follow me**

*Nortel- Litecom offers Two solutions.

1. A VoIP solution allowing the use of Nortel H.323 IP phones without using the Nortel CPU Platform.

2. The use of Norstar TDM sets on a IP PBX Platform.

 This allows for maximum financial investment utilization of Nortel Phones purchased previously, while migrating to a different IP Platform, escaping the dreaded SRS Program.

**Follow me is a feature allowing additional numbers to be programmed by the user, such as cell phones or ring groups, if the primary number is not answered.