Voip
Key Features at a Glance
Deployment & Number Porting
Fast, low-disruption onboarding. We inventory current numbers, design call flows, and stage the system before cutover.
- Number Porting: We manage LOAs and port dates to minimize downtime.
- Devices: Use existing SIP phones, order new handsets, or go softphone-only.
- Edge Readiness: Optional SBCs, PoE switches, and QoS policies for clean audio.
Tip: Voice quality starts with the network. If you need connectivity or LAN tuning, we can help.
Quality, Reliability & SLAs
Crystal-clear calls, engineered for uptime.
- QoS & SD-WAN: Prioritize voice, shape traffic, and steer around congestion.
- Redundancy: Geo-redundant data centers and dual-carrier options.
- Monitoring: 24/7 health checks with proactive alerts.
- SLAs: Defined targets for uptime, MOS, and response times.
Need bandwidth or LAN tuning? Explore our Business Internet and WiFi services.
Integrations that Work
VoIP system can be challenging, especially if you're not familiar with the technology. That's where Litecom comes in - our VoIP support services are designed to provide expert solutions that make communication hassle-free and efficient.VoIP Configuration: Configuring a VoIP system can be complex, but with our expertise, we can help you set up your VoIP system with ease. We will configure your system to ensure that it meets your business needs and is optimized for your network.
VoIP Troubleshooting: At Litecom, we understand that technical issues can arise with any system. Our VoIP support services include troubleshooting, so you can be assured that any issues that arise will be resolved quickly and efficiently.
VoIP Maintenance: We provide regular maintenance to ensure that your VoIP system is always up to date and functioning at its best. This includes updates, security patches, and general maintenance to prevent downtime.
Reliable Support: Years of experience in both telecommunications and networking.
Flexibility: We can tailor our services to meet your specific requirements, ensuring that you get the support you need to run your business efficiently.
Plans & Pricing
Choose the model that fits your operation:
- Per-Seat Hosted PBX: Fixed monthly price per user with calling features included.
- SIP Trunking: Pay for concurrent call paths—ideal for existing PBXs or contact centers.
- Add-Ons: Call recording retention, contact center, international calling, E911, and more.
We’ll size licenses, trunks, and bandwidth based on users, locations, and traffic patterns.
FAQs
Do you support hybrid and remote work?
Yes. Soft-phones and mobile apps let staff take business calls anywhere while keeping caller ID and compliance controls.
Can we keep our phone numbers?
Yes. We handle the number porting process end-to-end and coordinate cut overs to avoid missed calls.
What internet speed do we need?
We can assess bandwidth needs during site evaluate.
Is 911 supported?
Yes. We configure E911 with location updates for each site or remote user.
How is support handled?
Business-hours help desk and on-call escalation for incidents.
Yes. We sell and support VoIP and related issues with VoIP.
Yes. We can provide phones.
Yes. It some cases we might not be able to or recommend switching to phones which we support.
Request a Demo
See Litecom VoIP in action. Book a live walkthrough tailored to your call flows, devices, and integrations.
- 15–30 minute discovery + demo
- Advice on seats vs trunks
- Network readiness tips