Our Mission
Litecom exists to make secure, modern IT and telecom simple for growing organizations. We combine certified engineering (AAS, CCNA, CCNP, CCIE, CWT) with a proactive, no‑surprises mindset to protect your data, connect your teams, and keep business moving.
- Security first: hardened networks, smart policies, rapid response
- Reliability by design: redundancy, monitoring, and SLAs
- Clarity in delivery: plain language, transparent pricing, measurable outcomes
- Over 35 years in the telecommunications industry, installing and servicing digital switches and Voice-Over-IP solutions, both
On-Premise and Cloud based. - We specialize in VoIP quality solutions backed by industry certifications, hardened Layer 3 and Layer 2 equipment through extensive
in house Lab testing.
Litecom started with a simple promise: enterprise‑grade networking and voice without enterprise‑grade headaches. From our roots in Allen, TX, we’ve helped startups, clinics, schools, and multi‑site businesses secure their networks, modernize communications, and scale with confidence.
Milestones:
- 2011+: Expanded partnerships and advanced certifications to raise the bar on quality and outcomes
- 2011+: Expanded existing Lab, 2-Fold, partnering with manufacturer's equipment testing and product enhancements
- 2012: Designed Linux based wireless guest controller for network overlay with existing networks, reducing
client build out costs, while increasing client revenue - 2018: First multi‑site SD‑WAN and VoIP roll out
- 2019–2021: Added managed security, 24/7 monitoring, and rapid response playbooks
Over 35 years in the industry
Litecom was founded in 2011, and since then, we have been committed to delivering reliable and affordable Technology Solutions to our customers.
Litecom provides a vast array of Network, Data and Voice solutions and services.
Litecom is based in Allen, Texas, a suburb of Dallas, Texas.
We also provide technical services, both on-site and remote.
Litecom follows a CPE Vendor business model. CPE stands for, Customer Premise Equipment. We work for the end user. We can join in anywhere, complementing your needs, or a distant corporate need. We are a "No contract requirement" company.
We also provide technical services, both on-site and remote.
Litecom follows a CPE Vendor business model. CPE stands for, Customer Premise Equipment. We work for the end user. We can join in anywhere, complementing your needs, or a distant corporate need. We are a "No contract requirement" company.
It does not have to cost more to engineer and do the job right, it just costs more to do it right the second time.
What this means: Buying what you think you need, then discover you lost time and money.
At Litecom, we listen to your business needs, review your business model, and work to engineer a successful solution.
With over 35 years in in the industry, we have seen businesses make decisions which were successful, and, not so successful. We have taken those experiences and combined them into successful consulting strategies which we share with our clients to add informative business considerations in their technology growth and strategies.
Designing and Integrating Business Solutions
Education, Certifications & Technical Expertise
Litecom's technical foundation is built on formal college education, industry-recognized certifications, and advanced training in enterprise networking, cyber security, wireless technology, server infrastructure, virtualization, and operating systems. This combination of academic study and hands-on technical experience provides the knowledge necessary to design, troubleshoot, secure, and maintain modern business technology environments.
From the desktop to the data center—and from WiFi and VoIP to enterprise routing and network security—this technical background allows Litecom to approach technology as a complete system rather than a collection of individual devices.
AAS – Computer Science: Enterprise Routing & Switching, Network Engineering / Cyber Security
An Associate degree focused on Computer Science, Enterprise Routing and Switching, Network Engineering, and Cyber Security provides a comprehensive technical foundation in how business computer systems and networks operate.
The coursework covers the technologies required to build and support reliable business infrastructure, including IP networking, routing and switching, network architecture, operating systems, server technologies, virtualization, troubleshooting, and network security.
Why this matters to our customers: A network problem is rarely limited to a single device. Internet connectivity, firewalls, switches, WiFi, servers, computers, VoIP phones, VLANs, DNS, DHCP, security policies, and cloud services are interconnected. Formal education in these technologies provides the ability to evaluate the entire environment and identify the underlying cause of a problem instead of simply treating the symptoms.
Industry Certifications
Cisco Certified Network Associate (CCNA)
The Cisco Certified Network Associate (CCNA) demonstrates knowledge of enterprise networking technologies including IP addressing, routing, switching, VLANs, network access, wireless networking, security fundamentals, IP services, automation, and network troubleshooting.
Why the CCNA matters: Proper network engineering is critical to virtually every technology a business uses. VoIP call quality, Internet reliability, WiFi performance, server connectivity, cloud applications, network security, and communications all depend on the underlying network being designed and configured correctly.
CCNA-level knowledge helps Litecom properly engineer:
- Routing and switching
- VLANs and network segmentation
- IP addressing and subnetting
- Quality of Service (QoS)
- Business VoIP networks
- Secure network connectivity
- Internet and WAN connections
- Network troubleshooting and performance optimization
For Litecom customers, this means network infrastructure is approached from an engineering perspective, with consideration given to reliability, scalability, security, and performance.
CWT – Certified Wireless Technician
The Certified Wireless Technician (CWT) credential demonstrates foundational knowledge of professional WiFi and wireless networking technologies.
Wireless networks involve considerably more than simply installing access points. Proper WiFi performance depends on radio-frequency behavior, channel selection, interference, access-point placement, signal strength, client capabilities, security, capacity, and the wired network supporting the wireless infrastructure.
Why this matters to our customers: Professional wireless knowledge helps Litecom design and troubleshoot WiFi environments that provide better coverage, capacity, stability, and security.
This expertise is particularly important in business environments where WiFi supports:
- Computers and mobile devices
- VoIP and WiFi calling
- Point-of-sale systems
- Tablets and handheld devices
- IoT equipment
- Guest networks
- Security devices
- Cloud-based applications
Rather than simply adding additional access points to solve a wireless problem, Litecom can evaluate the underlying RF and network conditions contributing to the issue.
College Degree Requirements & Technical Training
The degree program included training across multiple areas of information technology. This broad technical foundation is important because today's business networks depend on many different technologies working together.
- I.T. Essentials
- A+ Technologies
I.T. Essentials provides foundational training in computer hardware, operating systems, installation, maintenance, troubleshooting, networking, security, and technical support.
Why it matters: Understanding computers at the hardware and operating-system level is essential when diagnosing problems that may appear to be network related but actually originate from the endpoint itself.
This provides Litecom with knowledge extending from the individual workstation all the way through the network infrastructure.
Network+ Technologies
Network+ training develops a broad understanding of network fundamentals, including TCP/IP, Ethernet, addressing, cabling, network devices, protocols, troubleshooting, wireless networking, and network security.
Why it matters: These fundamentals form the foundation upon which more advanced routing, switching, wireless, firewall, and VoIP technologies are built.
Strong fundamentals are especially important when troubleshooting complex environments because they allow problems to be isolated systematically instead of relying on guesswork.
VMware – Server Virtualization
Virtualization allows multiple server operating systems and applications to operate efficiently on shared physical hardware.
Training in VMware server virtualization provides an understanding of virtual machines, virtual networking, server resources, storage, system deployment, and infrastructure management.
Why it matters: Many businesses depend on virtualized servers for applications, databases, communications systems, authentication, file storage, and other critical services. Understanding both the physical network and the virtual infrastructure makes it possible to troubleshoot connectivity and performance problems across the complete environment.
Server Maintenance & Security
Server training includes the administration, maintenance, protection, and troubleshooting of systems providing critical business services.
This includes concepts involving:
- User and system administration
- Permissions and access control
- Network services
- System updates
- Backup and recovery
- Security hardening
- Performance monitoring
- Troubleshooting
Why it matters: Servers frequently contain some of a company's most important applications and information. Proper maintenance and security help reduce downtime, protect business data, and maintain reliable access to critical services.
Linux
Linux is widely used throughout modern IT infrastructure, including servers, firewalls, networking appliances, cloud platforms, telecommunications systems, web servers, security tools, and embedded devices.
Linux training provides knowledge of the command line, file systems, networking, permissions, system administration, processes, services, and troubleshooting.
Why it matters: Many devices that appear to be dedicated network appliances are ultimately running Linux-based operating systems. Understanding Linux allows Litecom to work deeper within the technology stack when troubleshooting servers, networking equipment, telecommunications platforms, and security systems.
Advanced Enterprise Network Engineering Training
CCNP – Enterprise Network Engineering
Advanced coursework associated with Cisco Certified Network Professional (CCNP) Enterprise technologies goes beyond basic networking and focuses on the design, implementation, operation, and troubleshooting of larger enterprise networks.
Training at this level includes advanced concepts involving:
- Enterprise routing
- Advanced switching
- Redundancy
- Network resiliency
- VLAN architectures
- Routing protocols
- WAN technologies
- Network security
- Quality of Service
- Enterprise troubleshooting
Why it matters: Business networks must be designed not only to work today but also to remain reliable as organizations grow. Advanced enterprise networking knowledge helps Litecom design networks with scalability, redundancy, performance, and future expansion in mind.
This is particularly valuable for customers operating multiple locations, complex VLAN environments, redundant Internet connections, VoIP systems, VPNs, and other business-critical network infrastructure.
CCIE – Global Backbone Network Engineering
Training involving CCIE-level networking concepts addresses some of the most advanced areas of enterprise and large-scale network engineering.
These concepts focus on understanding how complex routed networks operate, how large infrastructures maintain connectivity and redundancy, and how advanced networking technologies interact across enterprise and service-provider environments.
Topics can include advanced routing architecture, network convergence, redundancy, scalability, traffic engineering, troubleshooting methodology, and large network design.
Why it matters: Even though most businesses do not operate Internet-scale networks, the engineering principles used in large network environments are valuable when designing smaller business networks.
Understanding how highly available networks are engineered helps Litecom apply the same fundamental principles to customer environments:
redundancy, stability, predictable routing, proper segmentation, scalability, security, and rapid troubleshooting.
Why This Technical Background Matters
Technology problems do not always fit neatly into a single category.
A poor VoIP call may actually be caused by a VLAN configuration, Internet connection, firewall policy, QoS setting, switch configuration, WiFi issue, DNS problem, or cabling fault.
A slow computer may actually be experiencing a server, network, security, virtualization, or Internet problem.
A WiFi problem may originate from RF interference—or from the wired network behind the access point.
That is why broad technical knowledge matters.
Litecom combines education and training across computers, servers, networking, routing and switching, WiFi, virtualization, Linux, cyber security, Internet connectivity, and telecommunications to look at the complete technology environment.
The Litecom Advantage
One company. Multiple disciplines. One complete view of your technology infrastructure.
That allows Litecom to design solutions where the Internet connection, firewall, network, WiFi, servers, computers, and VoIP system work together as a properly engineered business platform.
Headquartered in Allen, TX, we serve businesses across North Texas and beyond through remote management and on‑site projects. Whether you need a single site secured or a multi‑location rollout, our certified engineers can support you end‑to‑end.
- Local response with regional reach
- Remote-first support for speed
- On‑site when it matters
- Roll a truck servicing for all of North Texas
Ready to secure, connect, and scale with a certified partner? Tell us about your environment and goals—we’ll respond fast with clear next steps.